Privacy Policy
Effective Date: January 1, 2025 Last Updated: January 1, 2025
Welcome to U N I VERSE ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website u-n-i-verse.com and use our services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
• Book a session or appointment
• Fill out a contact form
• Subscribe to our newsletter or email list
• Communicate with us via phone, email, or text message
• Create an account on our booking system
• Make a payment for services
This information may include:
• First and last name
• Email address
• Phone number
• Mailing address (4281 N Yorgason Ln, Apt 201, Boise, ID 83703)
• Payment information (processed securely through our payment processor)
• Date of birth (if relevant to services)
• Session notes and preferences
• Communication history
• Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit
• Click patterns and navigation
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.
Types of cookies we use:
• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences
How We Use Your Information
We use the information we collect for the following purposes:
• To Provide Services: Schedule and conduct psychic readings, Akashic Records sessions, Quantum Reiki, Past Life Regression, Starseed Origins readings, and Psychic Parties
• Communication: Respond to inquiries, send appointment reminders, and provide customer support
• Payment Processing: Process payments for services rendered
• Marketing: Send newsletters, promotional materials, and updates about our services (with your consent)
• Website Improvement: Analyze website usage to improve user experience
• Legal Compliance: Comply with applicable laws and regulations
• Safety and Security: Protect against fraud, unauthorized access, and other illegal activities
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, including:
• Payment processors (Stripe, PayPal, or similar)
• Booking and scheduling platforms (GoHighLevel)
• Email marketing services
• Website hosting providers
• Analytics services (Google Analytics)
These service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:
• Comply with legal obligations
• Protect our rights or property
• Prevent fraud or illegal activity
• Protect the safety of our clients or the public
Business Transfers
If U N I VERSE is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
• Secure Socket Layer (SSL) encryption for data transmission
• Secure servers and data storage
• Limited access to personal information by authorized personnel only
• Regular security assessments
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Correction
You have the right to access and update your personal information. Contact us at [email protected] to request access or corrections.
Deletion
You may request deletion of your personal information, subject to legal retention requirements. Contact us at [email protected] to request deletion.
Opt-Out of Marketing
You may opt out of receiving marketing emails by:
• Clicking the "unsubscribe" link in any marketing email
• Contacting us at [email protected]
• Calling (208) 444-4011
You may opt out of SMS marketing by replying "STOP" to any text message.
Cookie Preferences
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
Do Not Track
Our website does not currently respond to "Do Not Track" signals from browsers.
Session Confidentiality
We understand that the nature of our services (psychic readings, Akashic Records sessions, energy healing, etc.) involves sensitive and personal information. We maintain strict confidentiality regarding:
• Content discussed during sessions
• Personal information shared during readings
• Spiritual guidance and insights provided
• Health or wellness information disclosed
Session notes and recordings (if any) are kept confidential and used solely for the purpose of providing services to you.
Third-Party Links
Our website may contain links to third-party websites, including:
• Social media platforms (Facebook, Instagram, TikTok, etc.)
• Payment processors
• Booking platforms
• Other resources
We are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child under 18, please contact us immediately at [email protected].
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
• Right to Know: You have the right to request information about the personal data we collect, use, and disclose
• Right to Delete: You have the right to request deletion of your personal information
• Right to Opt-Out: You have the right to opt out of the sale of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights
To exercise these rights, contact us at [email protected] or (208) 444-4011.
International Users
Our services are based in Boise, Idaho, United States. If you access our website or use our services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our services, you consent to this transfer.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by:
• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification (for significant changes)
Your continued use of our services after changes are made constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
U N I VERSE Email: [email protected]
Phone: (208) 444-4011
Address: 4281 N Yorgason Ln, Apt 201, Boise, ID 83703
Disclaimer
We use cookies to help improve, promote and protect our services. By continuing to use this site, you agree to our privacy policy and terms of use. This site is not a part of Facebook website or Facebook, Inc.This site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.
By submitting your phone number and email you are providing express written consent for this company to contact you at that number regarding products or services, including via autodialed and/or prerecorded or artificial voice calls and text messages (SMS and MMS), or email even if your telephone number is a cellular number or on a corporate, state, or the National Do Not Call Registry (DNC) or other do not contact list. You may opt-out at any time by emailing us a Do Not Call Request. Your consent is not required or a condition of any purchase. Message and data rates may apply.
You also consent to our SMS terms, Privacy Policy and Terms of Use. By communicating with us by phone or email, you give your full consent for any and all calls, texts and emails to be recorded for quality and training purposes.